Bilingual Law Firm Intake Specialist Job at Bernheim Kelley Battista, LLC, Fort Lauderdale, FL

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  • Bernheim Kelley Battista, LLC
  • Fort Lauderdale, FL

Job Description

In Office - Law Firm Bilingual Intake Specialist Bernheim Kelley Battista, LLC Law Firm, is looking for a dedicated, highly motivated Bilingual (English/Spanish) Admin Assistant to support our Intake Department at the Fort Lauderdale office. Our high-volume law firm receives calls from potential clients that need to be screened. Our experienced intake team needs an additional team member to assist. Bernheim Kelley doesn't only focus on obtaining incredible results for the clients but also focuses on creating a comfortable and career-focused workplace for our employees. Personable, strong, professional candidates who want to work with like-minded colleagues in an outstanding firm will thrive in this job and work environment. The position will require a person with good people and communication skills to answer phone calls, schedule meetings, data entry, and client customer service. You will learn to assist new clients and intake their information to add to our system. This person must be bi-lingual (Spanish). No exceptions. Responsibilities:

  • Inbound calls related to client manner
  • Outbound calls related to client inquiries must be completed in a timely manner
  • Excellent Customer Service Skills
  • Manage internal callback logs
  • Data entry of critical information in electronic databases
  • Must be able to articulate and translate in English and Spanish
Qualifications:
  • Phone experience
  • Must be Bilingual (English-Spanish)
  • Time management
  • Workflow coordination
  • Excellent customer service experience
About Company: Real Advocates. Real Experience. Real Justice. Bernheim Kelley Battista, LLC is a full-service personal injury, product liability, and consumer advocate law firm committed to advocating for clients' rights both locally and nationwide. Bernheim Kelley Battista, LLC doesn't only focus on obtaining incredible results for clients but also focuses on creating a comfortable and career-focused workplace for our employees. Personable, strong, professional candidates who want to work with like-minded colleagues in an outstanding firm will thrive in this job and work environment.

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