Supplier Success Professional (Customer Support) - Trilingual Portuguese/Spanish/English Job at Avetta, LLC, Lehi, UT

  • Avetta, LLC
  • Lehi, UT

Job Description


The Supplier Success Professional (Customer Service) will assist in developing and maintaining a world-class prequalification system for contractors, suppliers and vendors but being the first point of contact for all Avetta customers.

If within a commutable distance to one of our offices, this role would offer a hybrid schedule after training (Tues-Thur in office, Mon/Fri work from home).

This position requires being fully fluent (both verbally and in writing) in ALL three of the following languages: Brazilian Portuguese, Spanish, and English. Written and verbal assessments of these languages will be performed during the interview process.

Pay rate: $16.50/hour USD

  • Provide professional support to all Avetta customers
  • Help end-users navigate the Avetta Cloud Application
  • Verify technical documents submitted by end users
  • Ability to resolve complex issues with focus on customer experience
  • Interact directly with Avetta customers through telephone, email and chat
  • Prioritize and resolve customer needs
  • Accurately verify details on regulatory documents
  • Support and explain customer billing and subscription terms
  • Record details of interactions in Service Cloud (SFDC)
  • Provide necessary outbound follow-up, both via phone and email
  • Communicate and coordinate with internal departments
  • Work as a team and be a positive addition to Avetta's culture
  • Performs other duties as assigned
  • May be required to attend training, meetings, or seminars
  • Call center experience is a plus
  • Excellent communication skill - both written and orally
  • Working PC knowledge, windows preferred and related applications
  • An affinity for learning online software systems
  • Interpersonal skills
  • Problem analysis and problem-solving
  • Attention to detail and accuracy
  • Adaptability
  • Self-Motivated
  • Stress tolerance
  • Ability to learn and apply new information or skills

Job Tags

For contractors, Work from home,

Similar Jobs

Molly Maid


 ...AYUDA PARA LIMPIEZA Molly Maid esta en bsqueda de personas confiables, trabajadoras, amables, y profesionales para limpiar casas....  ...Vacaciones pagadas ~Ambiente divertido y amigable! Requisitos de trabajo: Ser trabajador y responsable Estar disponible de Lunes a... 


Psychology Job at CompHealth

 ...Job Description This position is in Detroit, Michigan, a tenacious city long associated with industry and automobiles. With Lonely Planet ranking it the No. 2 travel destination in the world for 2018, and the New York Times naming it one of the world's top places to... 

Houhai English

Online Teachers For Young Learners Job at Houhai English

 ...qualified English teachers who have a genuine desire to teach young learners aged 5 to 16 years old online. We aim to provide the best quality English...  ...of relevant online teaching experience preferred- A working computer and high-speed internet connection- Professional... 

Cherokee Nation Businesses

LMS Administrator Job at Cherokee Nation Businesses

 ...following: Manages company Learning Management System ("LMS"). Uploads and maintains course offerings and other resources...  ...subject matter expert; trains internal partners and administrators on LMS functionality. Stays abreast of learning technology... 

Total Performance Physical Therapy

Customer Service Representative Job at Total Performance Physical Therapy

 ...Description This is a part time position - position could be located in Horsham or East Norriton. Great job for college student or stay at home mom looking for 20-25 hours per week. This position requires someone who has an upbeat personality, remains calm under pressure...